§ 9.36.110. Complaint procedure—Information required; form; investigation; commission action.

A.

Any person aggrieved in any manner of any violation of any provision of this chapter may file with the commission a written verified complaint setting forth his grievance. The complaint shall state: (1) the name and address of the complainant; (2) the name and address of the person against whom the complaint is brought, if known to the complainant; and (3) the alleged facts surrounding the alleged violation of this chapter; and such complaint shall state the name and address of all persons believed to have knowledge concerning the alleged facts. The commission shall provide a printed form of complaint for use of aggrieved persons.

B.

After the filing of any complaint, the commission shall serve a copy of the complaint on the party charged. The chairman of the commission shall designate a panel to make a prompt investigation in connection therewith. Service shall be made in accordance with the provisions of the Civil Practice Law (735 ILCS 5/2-101 et seq.) and following, except that any policeman employed by the City shall be an additional person authorized to serve complaints.

C.

If such panel determines, after such investigation, that probable cause exists for the allegations of the complaint, the panel shall set a time and date for a conference. At such meeting, the panel or any member thereof shall interview the complainant and the person against whom the complaint has been directed, and shall attempt to resolve the complaint by all proper methods of conciliation and persuasion.

D.

If, at any time within sixty (60) days after the date of filing of the complaint, such panel determines that such attempts at conciliation would not be in furtherance of the objective of this chapter, the commission shall thereupon proceed promptly to a full hearing on the complaint in accordance with Sections 9.36.120 and 9.36.130.

(Prior Code, § 6.20.010; Code 1996, § 9.36.110)